Resources

Transportation

Kaiser Transportation

Medi-Cal members can get help with transportation

Kaiser Permanente Medi-Cal members may be able to get nonmedical transportation to and from a medical appointment or service.

To use nonmedical transportation, you must:

  • Be a Kaiser Permanente Medi-Cal member
  • Have no other way to get to your scheduled appointment or service
  • Be able to get in and out of the vehicle without any help from the driver

You can get transportation to:

  • Go to a doctor appointment
  • Get medical services like lab work or X-rays
  • Pick up medicine that can’t be mailed to you
  • Pick up medical supplies or equipment

To request nonmedical transportation

For routine appointments:

  • Rides are available Monday through Friday, 5 a.m. to 7 p.m.
  • Call at least 3 days before your appointment, or as soon as possible.

For urgent needs:

  • If you’re discharged from the hospital or have an urgent request, you can call for a ride 24 hours a day, 7 days a week.

When you call, have the following information ready:

  • Your Kaiser Permanente medical record number (found on your Kaiser Permanente ID card)
  • The address of your medical appointment
  • The date and time of your appointment
  • What time to pick you up after the appointment

Phone: 1-844-299-6230

Veteran's Services

California Department of Veterans Affairs

Provides California veterans and their families with aid and assistance in presenting their claims for veterans’ benefits under the laws of the United States; to provide them with beneficial opportunities through direct low-cost loans to acquire farms and homes; and to provide the state’s aged or disabled veterans with rehabilitative, residential, and medical care and services in a home-like environment at the California Veterans Homes.

Phone: 800-952-5626
Website: https://www.calvet.ca.gov/

Hotlines

Adult Protective Services 24 Hour Hotline

APS offers protective services to elderly and people with disabilities who are at risk for abuse, neglect or exploitation by themselves or others. We investigate reports of alleged abuse and can help the elder or adults with disabilities obtain additional supportive services. The focus of APS is to help support older and disabled adults remain in their own homes.

Phone: 888-619-6913
Website: https://www.countyofnapa.org/185/Adult-Protective-Services

Scroll to Top